Always do your homework. There are hundreds of management companies and picking the wrong one can be costly. Here are some questions you may want to consider asking:
- Are they licensed and do they have proof of licensure?
- Are they insured and do they have proof of insurance?
- How long have they been in business and do they have proof of that experience (references, etc…)?
- How many homes do they manage?
- Do they have a physical office and where is it located?
- How will they market your house to potential renters?
- How many full time staff do they have?
- Do they contract out and markup pool service, cleaning, landscaping and general maintenance or do it themselves at cost?
- Do they have a system that an owner can access and view when the home is booked?
- Do they have a system where I can view my account and property maintenance?
- What is the average occupancy of homes they have managed for 3 or more years?
- What type of preventative maintenance will they do on my home?
- Do they make a profit off repairs and maintenance?
- How is my home inspected and maintained?
- Will they guarantee a minimum net rental income in writing?
- Are they also real estate agents?
- Are they registered with the Better Business Bureau?
- Do they have 24 hour customer service?
- Can they provide you with a dozen references (of other home owners) for you to call?
- What type of quality assurance do they offer and how is it communicated?
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