posted by orlandovacationhome on Nov 12
- Call the Orlando vacation home management company directly- This will give you a feel of the type of customer service the company offers. Are the individuals that answer the phone courteous, professional and knowledgeable? Are you treated like a number or does the staff really try to make suggestions based on your Orlando vacation villa rental needs?
- Homeowners are not always the best source for directly booking an Orlando vacation villa rental - This often is the cheapest route in terms of rental rate, but if something goes wrong, an owner may not be in town to help you. So if renting by owner, do your homework. If they do not have staff personnel to respond quickly and often the quality assurance of your stay could be in question.(see other related blog posting on this topic).
- Better Business Bureau Linkage - Look for the BBB sign on the Orlando vacation home management company’s website. You should be able to click on the logo and see the company’s history with vacation home consumer comments. Without this important feature, the vacation villa management company may not be fully disclosing its operational history.
- Other Affiliations - Look for the vacation home management company to be well established and be members of various other professional organizations in their area. Often these affiliations are clearly shown on their web site.
Again, there are lots of vacation home management companies in the Orlando area. If you do a little shopping of Orlando vacation home reviews and ratings on this blog, you will greatly increase your odds of having a great Orlando vacation home rental experience with no surprises. Chances are that your overall Orlando vacation will be positive as well.
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November 10th, 2008 at 6:06 pm
I also agree. I had a close friend who made the mistake of booking with an owner directly and it was a nightmarish mistake for him. You only make those mistakes once in life (and then you tell 50 people)!